WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. If you are using cash, check or money order you can e-mail us to place your order.

DO YOU ACCEPT INTERNATIONAL ORDERS?

YES! We ship worldwide.

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HOW DO I ORDER IF I DO NOT HAVE A CREDIT CARD?
Its easy:

E-Mail: order@maskedclothing.com

or simply use the form below and put Don't have credit card in the subject line. PLEASE INCLUDE:


Name:

Address:

Phone #:

Size(s), Color(s) and quantity of items:
Once you complete the following steps we will e-mail you your total.

SEND CASH, CHECK, OR MONEY ORDER TO:

Masked Clothing

3815 Panda Lane

San Jose,CA

95117
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How long does shipping take?

USA: 2-7 days

INTERNATIONAL: 4-12 days

Time depends on your location and speed of your local post workers.

WHAT IS YOUR RETURN POLICY?

If for any reason you are not satisfied with your item(s) you may return it within 14 days of the ship date. The item(s) must be unworn and unwashed with no damages incurred by the customer. Shipping of the item back to us must be fully covered by the customer. Your refund will only include the amount for the item(s) purchased. Shipping costs are non-refundable.

Exchanges:

If you would like to exchange your item(s) for a different size, similarly priced item, or add money towards an item(s) of greater value you may do so within 14 days of the ship day. The Item(s) must be unworn and unwashed with no damages incurred by the customer. In addition please include $5.00 if you are in USA / CANADA / MEXICO and $10.00 for ALL OTHER COUNTRIES for the re-shipment of a new item(s) to you.

Wrong or Damaged item(s):

Sorry in advance if you have received a wrong or damaged item(s). We do our best to ensure the best quality, but if for any reason we messed up your order or it was damaged during post we will send you the correct or non-damaged item right away along with a discount code towards your next purchase at MASKED® Clothing for any troubles you may have faced.

For any additional questions please:



E-mail: Maskedclothing@yahoo.com




or call (408) 221-5478



Between the hours of:

11am – 7pm Mon- Friday

12pm – 5pm Saturday -Sunday


PACIFIC TIME (California time)

Please send all returns/exchanges to:

MASKED® Clothing
3815 Panda Lane
San Jose, CA
95117
USA

We love and appreciate every one of our customers and vow to do the best to insure the most pleasant and fun MASKED® shopping experience.

Your friend,

Bori Masked
WHO DESIGNED YOUR AMAZING SITE?

HAVE IDEA! (more information soon)

WILL YOU SPONSOR MY BAND?

Maybe! E-mail us or mail us your press kits and if we are in love with you we will add you to the family.

CAN I MODEL FOR YOU?

Maybe! If we like your look we would love to work with you in some way. E-mail or mail us your portfolio.

DO YOU HAVE A DISCOUNT CODE?

Yes! On special occasions and for good deeds we do release discount codes.

CAN I DO AN INTERVIEW WITH BORI?

Of course you can.

WHERE CAN I SEND FAN MAIL, PICTURES, ETC?

Coming soon.

HOW SECURE IS THIS STORE?

This store processes credit cards though PayPal and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).